Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I just finished and beat level 1990 with 3 stars and received a two part error code. When I went back into the game it starts me back at level 1990.
Thanks so much for getting back in touch so quickly. Has the problem persisted? I would like to take a look at your account,
so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely weekend!
Hi MaryAnn- Thanks for posting on King Care. I am really sorry that you have experienced a problem progressing in your game. Please could you upload a screenshot of the error code so that we can take a look for you? You can add an image to your reply by clicking on the picture icon in the top left hand corner of the text box. For instructions on how to take a screenshot please see: http://www.take-a-screenshot.org/ Thanks!
Hi MaryAnn- Thanks for posting on King Care. I am really sorry that you have experienced a problem progressing in your game. Please could you upload a screenshot of the error code so that we can take a look for you?
You can add an image to your reply by clicking on the picture icon in the top left hand corner of the text box.
For instructions on how to take a screenshot please see: http://www.take-a-screenshot.org/
Thanks!
New here? Sign in or create an account to join the fun.
Hola buenos días...como puedo ver videos para que me de premios por favor
Hello, good day. I am sending an email from Iran. We connect with VPN to play your game. For several days now, it keeps saying "Please restart or try again later". It keeps saying "Please do not reinstall the game". It cannot connect. It cannot go online and cannot use the rewards. What happened???
I’m having an issue where I might be in the middle of playing a level, or even recently won, but it hasn’t transitioned to the next phase and have to put my phone down or look up a message in another app. When I come back to the game it restarts the app and I lose my progress, ultimately then losing the level and the…
Hello, I’m trying to make a purchase in the game but every time I do try it says it could not be completed due to connection issues. I’ve tried deleting and re installing the app, turning my phone off and on, logging out and logging back in, I’ve tried WiFi and cellular data, and nothing is fixing the issue. I am using an…
តោះជួយចែករំលែក
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
