Upgraded to iPhone 7 and lost all progress

Kirsty_Walker

I upgraded my phone. When I restored it to my new phone all my progress has gone from candy crush even though the backup was only a day before? Really confused. Logged into facebook but says I'm back to level 1. Help please?!

Cezdiamond

Hi Kirsty-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!