Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Judy- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with the game on your iPad. Please can you try our troubleshooting steps here and let me know how you get on?
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Thanks!