I CAN'T SIGN IN TO THE KINGDOM

I don't usually play on this computer, I play on my android tablet (Samsung Galaxy Note 10.1) and for over a month I have been unable to sign into the kingdom with my FB sign in name and password. I wrote to you about this before and you wrote me back and said to update and install/open app. and every thing should start working like it should...........but, it still doesn't allow me to sign in. I am frustrated!!! Help' please.

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