Candy Crush Saga problems

KBanz

Candy Crush plays fine on desktop, but screen goes black when I play on android. Progress from desktop shows up on phone, but screen goes black  then back to Facebook when I try to play. Some times I can play half a game before it goes black. I have uninstalled then reinstalled the game, but still not working. Other King games work fine.Please help! 

Cezdiamond

Hi KBanz- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your game, let's try and make things right again.

Please could you follow our troubleshooting steps:https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android 

Let me know how you get on :-) 

Have a sweet weekend!