What do I do to fix candy crush saga from kicking back to the play screen?

Joan_Courtney

I play candy crush saga on my iPad. I'm having trouble playing. I click on the level 517 and it takes me back to the previous screen where you hit play to play. I have tried other levels and it does the same thing.

Cezdiamond

Hi Joan- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem with your game on you iPad. Let's try and things running smoothly again. 

Please could you try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

Let me know how you get on, have a sweet weekend!