Loading issues when I have four or five gifted lives.

myamerica

Twice this week I have opened the game for Candy Crush and have received four or five lives. The level is 525. The play board will not open until I leave the game and reload it which leaves me with no extra lives. It only does this when I have at least 4 lives gifted to me. Very discouraging with this hard level.

StuckInATree

Have you gone through the steps suggested here?: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out