Why does my iPad shut down when playing candy crush?

Annette_Maynard

iPad shuts down in candy crush and soda....please help before I give up playing...

thanks annette

Cezdiamond

Hi Annette- Thanks for posting on King Care. I am really sorry that you are experiencing a problem with your device crashing.

Please could you try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

Let me know how you get on, have a sweet week! 

MamaJean

Clear your files in safari. Go to settings, safari, clear history and website data. This worked for me.