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No mystery box?

Koalia
Koalia Posts: 2

Level 1
in Support

i just purchased a bundle that was supposed to include a mystery box and I received everything else but the mystery box. Is there any way to get it? Thanks!

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Koalia- Thanks for posting on King Care. I am sorry that you did not receive all of the items in your purchase. Let's make things right again.

    I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

     

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Koalia- Thanks for posting on King Care. I am sorry that you did not receive all of the items in your purchase. Let's make things right again.

    I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

     

  • Rose_Sweeney
    Rose_Sweeney Posts: 1

    Level 1

    I've bought 2 of these and never got a mystery box item.  I've given up on purchasing them.

  • Koalia
    Koalia Posts: 2

    Level 1

    I've bought 2 of these and never got a mystery box item.  I've given up on purchasing them.

    After posting this question I was quickly contacted by a King rep (see first reply) and after they found my purchase info, they awarded me the missing items from the mystery box. Maybe you could give it a try? Hope this helps!

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