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why is my i pad crashing with candy crush

Julie_Hall
Julie_Hall Posts: 2

Level 1

my ipad keeps crashing in the middle of a game or it just goes back to my homescreen. i can play the games you have to pass with one life

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Julie- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with Candy Crush Saga crashing on your iPad. 

    We have some great troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

    Let me know how you get on :-) Have a sweet week! 

  • MamaJean
    MamaJean Posts: 5

    Level 1

    My iPad was doing this too. I cleared my files in safari and it fixed the problem. Go to settings, safari, scroll to the bottom and hit " clear history and website data." Hope this helps.

  • Julie_Hall
    Julie_Hall Posts: 2

    Level 1

    My iPad was doing this too. I cleared my files in safari and it fixed the problem. Go to settings, safari, scroll to the bottom and hit " clear history and website data." Hope this helps.

    thanks tried that but still going back to home screen

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