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Candy Crush will not load on Windows 10.

vwingatevwingate Posts: 8
in Support

It loads up to 100% but will not open - except every once in a while.  Sometimes it does but 9 out of 10 times it will not.  I've tried all of your fixes. This is the only game I play that has problems.  Other King games do fine.  Very frustrating.

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Answers

  • WunderbaumWunderbaum Posts: 4,398 Level 4

    Hi vwingate!

    Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well.

    I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

    Once done your progress is synchronized and you should now be able to play and progress without any issues.

    Cheers :-)

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  • Hey! Would you like to give us your opinion?

  • vwingatevwingate Posts: 8

    I do not want to play on King.com.  I want to play on FB. Any answers from King???????????

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