candy crush wont install windows 10 store

Phyllis-3

hi, i cant seem to download the candy crush saga app anymore, i used to uninstall and install since i use a work computer.  it downloads to 100% and then i get the error code 0x80070490, can you please help? 

Wunderbaum

Hi Phyllis!

Try using the Troubleshooter app from Microsoft: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps  (Please note that you will need to be logged in with your Microsoft ID before you can use the tool)

If the problem is still there then try the steps on this page: http://answers.microsoft.com/en-us/windows/forum/windows_8-update/how-do-i-fix-error-code-0x80070490windows-update/38fa3ffc-6361-4c14-83d3-13bc5c3a9047?auth=1

This video shows how you can perform the steps necessary in order to fix the issue:

https://www.youtube.com/watch?v=vjdvNGh1xYw

Cheers :-)

Wunderbaum

Hi Phyllis!

Try using the Troubleshooter app from Microsoft: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps  (Please note that you will need to be logged in with your Microsoft ID before you can use the tool)

If the problem is still there then try the steps on this page: http://answers.microsoft.com/en-us/windows/forum/windows_8-update/how-do-i-fix-error-code-0x80070490windows-update/38fa3ffc-6361-4c14-83d3-13bc5c3a9047?auth=1

This video shows how you can perform the steps necessary in order to fix the issue:

https://www.youtube.com/watch?v=vjdvNGh1xYw

Cheers :-)