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Cannot stay connected to Candy Crush
Traci_Mikkelsen
Posts: 1
Level 1
in Support
I am on Level 923 and cannot stay connected to candy crush on my ipad, I will get into it, get my daily booster go to the game I am on and it clicks off. Plus when i do get my daily boosters or free boosters from the treasure chests and so on the will disappear once it clicks offs. I have probably lost about 70 of all the boosters available. This is so frustrating!!! please help do something!!!
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Answers
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Hi Traci!
Which iPad model do you have?
Please also tell which OS version you are using.
If you are using iOS on an older device then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
Some of the older phones and tablets can't run the game so this might be your issue.
It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing Candy Crush to see if it solves the issue.
Please let me know a bit more and I'll try to help you.
Cheers :-)
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