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Can't long in

Ravinder
Ravinder Posts: 1

Level 1

I am using my husband phone but I can't log into my facebook account for my candy crush game always his comes come 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Ravinder- Thanks for posting on King Care. I am sorry that you are having some difficulties connecting to your Facebook account, let's get you back on track. 

    Please could you try these steps:

    -Delete the Facebook app and the game app on your device again

    -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

    -Turn off the device and wait about 30 seconds to clear the cache

    -Turn on the device again and download the game again from App Store (but not the Facebook app)

    -Open Safari and log in to the correct Facebook account through the browser

    -Open the game and reconnect it to Facebook

    Let me know how you get on :-) 

    Have a sweet week! 

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