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Hi, I lost my gold bar after updates this morning. How do i get it back? Thanks.
Hi Su,
I have checked your game account and located your transactions:
27/09/16, 02:02:02 - Sugar Track reward: +1GB - In your account: 6GB
29/09/16, 09:04:28 - Sugar Track reward: +1GB - In your account: 7GB
03/10/16, 14:35:03 - Sugar Track reward: +1GB - In your account: 8GB
04/10/16, 09:58:00 - Wheel Of Booster: -7GB - In your account: 1GB
All times are in CET - Central European Time.
All transactions were made from the same iOS mobile device.
Kind regards,
- Mark, Team King Care
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
