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🚨🚨Are you having this issue in the game? Check out this helpful information first !! 🙌 🍭🍬

Get an error when i click Play (without using Facebook.) Says 'candy crush saga has stopped'

Kris_F.

Kris_F. Posts: 8

October 2016 in Support

I prefer to play outside of Facebook, but 2 days ago, I started getting the above message. Is this a known issue? What should I do?

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Answers

StuckInATree Posts: 4,900 Level 2

October 2016
If it's keeps doing the same then try going through the steps suggested here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

October 2016
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/*! * @author Adam Charron <adam.c@vanillaforums.com> * @copyright 2009-2020 Vanilla Forums Inc. * @license GPL-2.0-only */ /* This stylesheet generated by Transfonter (https://transfonter.org) on July 14, 2017 7:45 PM */ @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: 400; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: normal; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: 500; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: bold; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/SuperGroteskPro-Bold_unlicensed_0.otf") format("opentype"); 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overflow: hidden; } } .PageTitle { margin-bottom: 20px; } .RowGrid { display: flex; align-items: stretch; width: 100%; margin: 20px 0 40px; } .RowGrid::after { content: ""; display: table; clear: both; } .RowGrid > * { width: calc(50% - 10px); margin: 0; } .RowGrid > *:nth-child(2n) { margin-left: auto; } @media screen and (max-width: 960px) { .RowGrid { margin: 20px 0 5px; flex-wrap: wrap; } .RowGrid > * { width: 100%; } .RowGrid > * + * { margin-top: 20px; } } .js-isMobile { position: absolute; display: none; width: 3px; } @media screen and (max-width: 960px) { .js-isMobile { width: 2px; } } @media screen and (max-width: 600px) { .js-isMobile { width: 1px; } } /*============================================= = Typography =============================================*/ body { font-family: "SuperGroteskOffc", Helvetica, sans-serif; font-weight: 400; font-size: 16px; line-height: 1.5; color: #6B6B6B; color: #6B6B6B; } * { font-family: inherit; color: inherit; line-height: inherit; font-weight: inherit; 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