Unable to access Candy Crush Saga

I have been unable to access Candy Crush Saga for almost 3 days now. It appears since your latest update Candy Crush Saga starts to Load, and then I always get the error message "Unfortunately Candy Crush Saga has stopped". This has happened approximately a day after losing all my Boosts (which I wasn't happy about). I have since installed your updates and the same problem keeps occuring.

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Answers

  • Hey! Would you like to give us your opinion?

  • StuckInATreeStuckInATree Posts: 4,900 Level 2

    Have you taken a look at this thread yet, might be worth going through the steps suggested: 

    https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

  • GrEgliGrEgli Posts: 3

    I have tried everything in the thread, EXCEPT for uninstalling and re-installing Candy Crus Saga. That is my next step in this frustrating endeavour.

  • GrEgliGrEgli Posts: 3
    Accepted Answer

    Uninstalling Candy Crush Saga and re-installing it fixed the problem... Unfortunately I have also lost all my free lives (100) and Boosts... but at least the game works. Fingers crossed no more game problems.

    Accepted Answer
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