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I have deleted both Facebook and Candy Crush from my phone, multiple times. Every time I reload, it puts me back to level one on my phone app. I am at level 1106. Any help would be appreciated!
Hi Janell,
Thank you for sharing this here on King Care.
Please try again now, and make sure you are logged in to the right Facebook account.
I´d recommend you to open Safari and to check if your device isn´t still Facebook connected there too. If so, disconnect from Facebook through Safari and clear cache.
Let me know how you are getting on and if you need any further help.
Kindest regards and have a great Sunday,
Tony - King Care Team
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
