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I got a new Iphone 6S Plus. It is not syncing Candy Crush with Facebook.

Janell_K
Janell_K Posts: 1

Level 1
in Support

I have deleted both Facebook and Candy Crush from my phone, multiple times.  Every time I reload, it puts me back to level one on my phone app.  I am at level 1106.  Any help would be appreciated!  

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Janell,

    Thank you for sharing this here on King Care.

    Please try again now, and make sure you are logged in to the right Facebook account. 

    I´d recommend you to open Safari and to check if your device isn´t still Facebook connected there too. If so, disconnect from Facebook through Safari and clear cache.

    Let me know how you are getting on and if you need any further help.

    Kindest regards and have a great Sunday,

    Tony - King Care Team

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