Progress lost

Katherine-2

I've got a new phone and my candy crush profile level is 1000 something, but every time I try to sync it to my Facebook it takes says I'm on level 400 something. 

So I have to log out of Facebook on candy crush and just use the king profile. 

How do I fix this?

MarkHawk

Hi Katherine,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

MarkHawk

Hi Katherine,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care