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I was on level 621 or something & this morning candy crush has lost all my progress

B67
B67 Posts: 1

Level 1
in Support

I was on level 621 or something & this morning candy crush has lost all my progress & I'm back on level 1. I have turned my iPad on & off a few times but it has not restored it. Please fix 

Answers

  • StuckInATree
    StuckInATree Posts: 4,755

    As long as you actively connected your game to either Facebook or Kingdom, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up.

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