Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Please email Player Support directly from the game on mobile.
First make sure the game is connected to Facebook or a King account so the game can be restored on an account.
Then go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send an email. Don't forget to mention what level you were on!
And please feel free post in new thread since this from 2016.Thank you