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Candy-crush not working (online). It works only in local.
Raperonzolo
Posts: 1
Level 1
in Support
When I try to start the game, if the online connection is up, the app crash down after I installed IOS 10.0.2 on my Iphone 6. What is happening?
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Answers
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Hi Raperonzolo!
Sounds like something has happened to the game during the OS upgrade.
If you already had the game connected to Facebook or Kingdom then all your progress, highscores and gold bars are saved online. Just make sure to save your boosters. This can be done if you do a backup of your mobile data - for instance iCloud.
Next step is to un-install the app, reboot your iPhone and you can now download the app and install it again.
5) After the game has been installed you should now be able to start it normally.
6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars. For the boosters you'll need to do a restore process in order to recreate them.
Cheers :-)
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