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If I delete the game will I lose everything?
Luba_Wishman
Posts: 1
Level 1
in Support
My game disappeared from my IPAD. It isn't even in settings but the icon is still on the iPad. It tries to load then goes back to icon. Does anyone know whats wrong and if I delete the game and reinstall will I lose everything?
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Answers
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Hi Luba!
Which version of the iPad do you have?
If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
Some of the older phones and tablets can't run the game so this might be your issue.
If you need to re-install the game then please first check if you have all levels available online. If you had the game connected to Facebook or Kingdom then all your levels, highscores and gold bars are saved and can be retrieved once you have the game re-installed.
Cheers :-)
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