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After loading Candy Crush on FB. FB will not respond and I can not play, any suggestions please

Gloria_SmartGloria_Smart Posts: 1
in Support

After loading Candy Crush on FB. FB will not respond and I can not play, any suggestions please

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Gloria- Thanks for posting in King Care. I am really sorry that you have been experiencing a problem loading your game. 

    Please could you try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

    Let me know how you get on :-) 

    Thanks! 


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  • Maggie_BashlineMaggie_Bashline Posts: 1

    Hi Gloria- Thanks for posting in King Care. I am really sorry that you have been experiencing a problem loading your game. 

    Please could you try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

    Let me know how you get on :-) 

    Thanks! 

    Tried all your troubleshooting suggestions, nothing works. Who is going to replace all the lost lives I would've gotten from my requests?
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