Games/ Candy Crush Saga/ Support
🚨🚨Are you having this issue in the game? Check out this helpful information first !! 🙌 🍭🍬

Lives disappearing

SuzanneCSuzanneC Posts: 2
in Support

When i start Candy crush the envelope is in the top right hand corner, if i click it i have lives sent from friends. After using my 5 lives the envelope is no longer displayed so i cannot use the lives sent to me.

Flag · Helpful Woah! Sweet Love Haha

Answers

  • RandleRandle Posts: 1,977 Level 3

    Hey SuzanneC,

    On mobile these lives get saved in temporary files, but on PC these lives are valid only for as long as the Facebook session lasts. 

    This means that refreshing the page will make your lives disappear. 

    Flag · Helpful Woah! Sweet Love Haha

  • Hey! Would you like to give us your opinion?

  • SuzanneCSuzanneC Posts: 2

    Hey SuzanneC,

    On mobile these lives get saved in temporary files, but on PC these lives are valid only for as long as the Facebook session lasts. 

    This means that refreshing the page will make your lives disappear. 

    Thanks for the answer, but this is in the same session and i have cleared my cashe and cookies. This started happening once I got passed level 2000
    Flag · Helpful Woah! Sweet Love Haha
Sign In or Register to comment.