Game crash and boosters disappeared

Shaista

For a month now the app keeps crashing on my iPad and iPhone.all my boosters have disappeared. I can't seem to play a single game without the app crashing. No requests are being received and other players are not receiving my requests sent to them either.

Wunderbaum

Hi Shaista!

Which version of the iPad do you have?

If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash 

Some of the older phones and tablets can't run the game so this might be your issue.

It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing the game to see if it solves the issue. This thread might also help you out: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

For the send/receive feature you'll have to do a check up on the connection from the game to Facebook. Please see this thread: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios 

Cheers :-)