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Candy Crush crashing on android..

MichelleSigMichelleSig Posts: 2
in Support

For about the last month or so, I cannot get onto Candy Crush on my Android phone. It crashes every single time.  I have enough memory and have uninstalled (lost all boosters) and reinstalled.  Still crashing. Any advice?

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Answers

  • StuckInATreeStuckInATree Posts: 4,900 Level 2

    Best thing to do is go through the suggested troubleshooting here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

    Having enough memory is one thing, but there are other requirements for apps to run so you may want to check the specs of your mobile.  

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  • MichelleSigMichelleSig Posts: 2

    Best thing to do is go through the suggested troubleshooting here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

    Having enough memory is one thing, but there are other requirements for apps to run so you may want to check the specs of your mobile.  

    It's played fine for years and then all of a sudden just quit loading. Nothing has changed on the phone and I haven't downloaded any other apps. Everything on the troubleshoot checklist is stuff I've done. Thanks!
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