Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Was at level 1925 on Candy Crush and was sent back to level 1, why?????

I was on level 1925. Turned on my game and I was brought back to level 1!!!!! Lost all lives and my saved candys. It won't really connect to Facebook and I don't see my friends. I have reinstalled twice with no luck!!! Please help me fix this. I don't want to lose all my levels I have completed!!! Very frustrated!

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Maunalua_Tanaka

I'm having the same problem. It happened Wednesday. Why???? How can we fix it. I was on level 1685 now I'm on level 4 they're using my other fb account. I never did play on this other account. I wanna be back on 1685!!!! If I have to start all over again I quit!!!!

The same thing just happened to me! I don't know my exact level, but it was over 350. I'm really upset! I also uninstalled and reinstalled 2 or 3 times and logged out of Facebook and reinstalled Facebook! Now I don't know what to do! Is there anyone at Candy Crush Saga that can fix these issues?

Адэлина-_Ада_1919

too most at me I at the 755th level and нн can contact Facebook to continue a game, my phone the IPhone 6s, help

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Адэлина-_Ада_1919

too most at me I at the 755th level and нн can contact Facebook to continue a game, my phone the IPhone 6s, help

The same thing just happened to me! I don't know my exact level, but it was over 350. I'm really upset! I also uninstalled and reinstalled 2 or 3 times and logged out of Facebook and reinstalled Facebook! Now I don't know what to do! Is there anyone at Candy Crush Saga that can fix these issues?

Maunalua_Tanaka

I'm having the same problem. It happened Wednesday. Why???? How can we fix it. I was on level 1685 now I'm on level 4 they're using my other fb account. I never did play on this other account. I wanna be back on 1685!!!! If I have to start all over again I quit!!!!

⛔ Music Season – Clarification on Event End Time
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Help! Level 9606
Only the first gummy dragon dispenses. Then, no matter how I match, clear the board, use striped or wrapped candies or have up to 14 moves left, NO more dragons dispense. Please help!
I lost my all gold bars
When I was log into the Facebook then I lost my all gold bars and booster please recover them🥰
i can't get coin
when I finished pass the game until pass all of process ,I should I can't get the coins ,but I can't get
Ads is not coming why
Adsis.not.coming.m.gam.why

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ Music Season – Clarification on Event End Time
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…