I was on level 317 and or some unknown reason when I went to play t was at level 1. What happened?

Junebud19

Was at level 317 on candy crush saga. It was working fine. Picked up my iPad to pay the game and when I get to the game it was at level 1. How do I get it back to level 317. It took me a longtime to get there.

Cezdiamond

Hi Junebud19-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely weekend!