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Got updated but the game keep crashing

athu008
athu008 Posts: 1

Level 1
in Support

I've just got the lastest update of Candy Crush Saga and it keep crashing everytime I open. I couldn't play at all :'( This didn't happen to the previous version. Help me please!

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi there-  Thanks for posting King Care. I am sorry that you have been experiencing a problem with your games crashing. Let's try and get you back on track.

    Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

    Be sure to have plenty of spare memory and try to play with a strong WiFi connection. 

    Let me know how you get on :-) 

    Have a sweet weekend! 

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