Candy crush isn't showing me .. I've tried everything from uninstalling to reinstalling ..

playing on my android phone is fine .. It's just on my iPad ..please help it's so annoying 

Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Diane- Thanks for posting on King Care. Are you having some troubles connecting to Facebook on your iPad? Please try these steps: 

    -Delete the Facebook app and the game app on your device again

    -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

    -Turn off the device and wait about 30 seconds to clear the cache

    -Turn on the device again and download the game again from App Store (but not the Facebook app)

    -Open Safari and log in to the correct Facebook account through the browser

    -Open the game and reconnect it to Facebook

    Let me know how you get on! Have a sweet weekend! :-) 


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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