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Lost Progress with update

Staci_Dawn
Staci_Dawn Posts: 5

Level 1

Much like everyone else I did the update and am back to level 1 lost all my purchases and lives and cannot get assistance 

«1

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Staci-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

  • Jan__Blank
    Jan__Blank Posts: 1

    Level 1

    I have the same question, and would like help too.

  • Maria_Fatima
    Maria_Fatima Posts: 2

    Level 1

    Same problem need help!

  • Staci_Dawn
    Staci_Dawn Posts: 5

    Level 1

    There is no envelope icon

  • OiL
    OiL Posts: 3

    Level 1

    Hi Staci-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    I also faced the same issue. Can you fix mine?
  • Staci_Dawn
    Staci_Dawn Posts: 5

    Level 1

    Hi Staci-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    Yeah and it gets better there is no envelope icon to get back to him
  • KiKi_Harris
    KiKi_Harris Posts: 4

    Level 1

    Will anyone help us???? Having same problem 

  • Abby_Law
    Abby_Law Posts: 2

    Level 1

    Hi Staci-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    Also my progress is lost! Please help!
  • Cezdiamond
    Cezdiamond Posts: 6,497

    I have the same question, and would like help too.

    Hi Jan- I will send you a message too :-)
  • Cezdiamond
    Cezdiamond Posts: 6,497

    Same problem need help!

    Hi Maria- I will send you a message too :-)

Hey! Would you like to give us your opinion?