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I was on level 1608. Tried to back up first using iExplorer App, but it didn't restore
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Hello Jacksmeme,
It is because we need players to provide information that cannot be put on a public website.
Do you require assistance in restoring your game?
Kind regards,
Johnny
Johnny since so many people are having this issue...why would you send someone a personal message when it's information we could all use. Seriously.....?
Hello.
Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.