Why are you taking money from my bank when i have not authorise it?

Brett_Tunaley

The past few weeks I have noticed payments coming from my bank account and I haven't purchased anything?

These payments have started at 79p and have now increased and are being taken out ever other day. When I first noticed the payment i tried contacting through the app and have not received any feedback from yourself so I have stopped playing the game and removed my bank details but somehow you are still charging my account!

I would highly appreciated someone contacting me back to explain your actions and refund my money! 

I have informed through the app that if it isn't resolved I will be taking it further information  am very annoyed as I enjoy playing King games 

Many thanks 

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

Kind regards,

Johnny