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wrong facebook profile

Renate-2
Renate-2 Posts: 1

Level 1

after the latest update of the candy crush app on my ipad . i accedentily logged in to a wrong facebook account. and i am not able to change it. please help me ,because all my level progress and boosters are on the other facebook account

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Renate- Thanks for posting on King Care. Let's get you back on track :-) Please can you try these steps?

    -Delete the Facebook app and the game app on your device again

    -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

    -Turn off the device and wait about 30 seconds to clear the cache

    -Turn on the device again and download the game again from App Store (but not the Facebook app)

    -Open Safari and log in to the correct Facebook account through the browser

    -Open the game and reconnect it to Facebook

    Let me know how you get on :-) 

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