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🚨🚨Are you having this issue in the game? Check out this helpful information first !! 🙌 🍭🍬

Candy Crush will not completely load.

James_Jones

James_Jones Posts: 1

October 2016 in Support

Adobe player pop up wants me to allow storage. I deny access. CC Saga nor CC Soda are loading. Help?

Flag 0 · Helpful Woah! Sweet Love Haha

Answers

Cezdiamond Posts: 6,503 Community Manager

October 2016
Hi James- Thanks for posting on King Care. I am sorry that you have been experiencing a problem loading your games. Let's get you back on track.
Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Let me know how you get on, have a sweet Sunday!

October 2016

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/*! * @author Adam Charron <adam.c@vanillaforums.com> * @copyright 2009-2020 Vanilla Forums Inc. * @license GPL-2.0-only */ /* This stylesheet generated by Transfonter (https://transfonter.org) on July 14, 2017 7:45 PM */ @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: 400; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: normal; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: 500; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: bold; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/SuperGroteskPro-Bold_unlicensed_0.otf") format("opentype"); font-weight: 800; font-style: normal; } @font-face { font-family: "icomoon"; src: url("./fonts/icomoon/icomoon.eot?cwtzhl"); src: url("./fonts/icomoon/icomoon.eot?cwtzhl#iefix") format("embedded-opentype"), url("./fonts/icomoon/icomoon.ttf?cwtzhl") format("truetype"), url("./fonts/icomoon/icomoon.woff?cwtzhl") format("woff"), url("./fonts/icomoon/icomoon.svg?cwtzhl#icomoon") format("svg"); font-weight: normal; font-style: normal; } /*---------- Variables ----------*/ /*============================================= = Animations = =============================================*/ @keyframes slideInMenu { 0% { z-index: 15; transform: translateY(-100%); opacity: 0; } 100% { z-index: 15; transform: translateY(0); opacity: 1; } } @keyframes slideOutMenu { 0% { transform: translateY(0); opacity: 1; z-index: 15; } 99% { transform: translateY(-100%); opacity: 0; } 100% { z-index: -1; } } /*===== End of Animations ======*/ /*============================================= = Variables =============================================*/ /*---------- General Colors ----------*/ /*---------- Brand Colors ----------*/ /*---------- Font Colors ----------*/ /*---------- Font Variables ----------*/ /*---------- Animation Properties ----------*/ /*---------- Gutter ----------*/ /*---------- Dimensions ----------*/ /*---------- MeBox ----------*/ /*---------- Header ----------*/ /*---------- Navigation ----------*/ /*---------- Body ----------*/ /*---------- Lists ----------*/ /*---------- Counts ----------*/ /*---------- Flyouts ----------*/ /*---------- Panel ----------*/ /*---------- Content ----------*/ /*---------- Form Elements ----------*/ /*---------- Message ----------*/ /*---------- Media Query Breakpoints ----------*/ /*===== End of Variables ======*/ /*---------- Base - This is the core of the theme. applies everywhere. ----------*/ /*============================================================= = Utility mixins, functions and classes = ==============================================================*/ /* ---------- Lists mixins ---------- */ @media screen and (max-width: 960px) { .NoScroll { height: 100vh; overflow: hidden; } } .PageTitle { margin-bottom: 20px; } .RowGrid { display: flex; align-items: stretch; width: 100%; margin: 20px 0 40px; } .RowGrid::after { content: ""; display: table; clear: both; } .RowGrid > * { width: calc(50% - 10px); margin: 0; } .RowGrid > *:nth-child(2n) { margin-left: auto; } @media screen and (max-width: 960px) { .RowGrid { margin: 20px 0 5px; flex-wrap: wrap; } .RowGrid > * { width: 100%; } .RowGrid > * + * { margin-top: 20px; } } .js-isMobile { position: absolute; display: none; width: 3px; } @media screen and (max-width: 960px) { .js-isMobile { width: 2px; } } @media screen and (max-width: 600px) { .js-isMobile { width: 1px; } } /*============================================= = Typography =============================================*/ body { font-family: "SuperGroteskOffc", Helvetica, sans-serif; font-weight: 400; font-size: 16px; line-height: 1.5; color: #6B6B6B; color: #6B6B6B; } * { font-family: inherit; color: inherit; line-height: inherit; font-weight: inherit; font-size: inherit; overflow-wrap: break-word; word-break: normal; word-break: break-word; } p, span { padding: 0; margin: 0; line-height: inherit; } a { transition: color 0.1s ease-out; font-family: "SuperGroteskOffc", Helvetica, sans-serif; font-weight: 400; font-size: 16px; color: #00B67D; line-height: inherit; } a:focus, a:hover { color: #2EC797; } p { margin: 4px 0; } p .emoji { width: 16px; height: auto; } h1, h2, h3, h4, h5, h6 { font-family: "SuperGroteskOffc", Helvetica, sans-serif; font-weight: 400; font-size: 18px; line-height: 1.5; color: #00B67D; margin: 0; } h1 a.TextColor, h1 a, h2 a.TextColor, h2 a, h3 a.TextColor, h3 a, h4 a.TextColor, h4 a, h5 a.TextColor, h5 a, h6 a.TextColor, h6 a { color: #00B67D; } h1 a.TextColor:focus, h1 a.TextColor:hover, h1 a:focus, h1 a:hover, h2 a.TextColor:focus, h2 a.TextColor:hover, h2 a:focus, h2 a:hover, h3 a.TextColor:focus, h3 a.TextColor:hover, h3 a:focus, h3 a:hover, h4 a.TextColor:focus, h4 a.TextColor:hover, h4 a:focus, h4 a:hover, h5 a.TextColor:focus, h5 a.TextColor:hover, h5 a:focus, h5 a:hover, h6 a.TextColor:focus, h6 a.TextColor:hover, h6 a:focus, h6 a:hover { color: #2EC797; } h1 { font-size: 32px; } h1 .emoji { width: 32px; height: auto; } h2 { font-size: 24px; } h2 .emoji { width: 24px; height: auto; } strong, b { font-weight: 500; } .CategoryHeading, .Item .Title, .Item.Read .Title, .CategoryName h2, .Item .TitleWrap { font-family: "SuperGroteskOffc", Helvetica, sans-serif; font-weight: 500; font-size: 18px; line-height: 1.5; color: #00B67D; } .CategoryHeading:focus, .CategoryHeading:hover, .Item .Title:focus, .Item .Title:hover, .Item.Read .Title:focus, .Item.Read .Title:hover, .CategoryName h2:focus, .CategoryName h2:hover, .Item .TitleWrap:focus, .Item .TitleWrap:hover { color: #2EC797; } .CategoryHeading a, .CategoryHeading .ItemContent, .Item .Title a, .Item .Title .ItemContent, .Item.Read .Title a, .Item.Read .Title .ItemContent, .CategoryName h2 a, .CategoryName h2 .ItemContent, .Item .TitleWrap a, .Item .TitleWrap .ItemContent { font-size: inherit; font-weight: inherit; font-family: inherit; color: inherit; } .CategoryHeading a:focus, .CategoryHeading a:hover, .CategoryHeading .ItemContent:focus, .CategoryHeading .ItemContent:hover, .Item .Title a:focus, .Item .Title a:hover, .Item .Title .ItemContent:focus, .Item .Title .ItemContent:hover, .Item.Read .Title a:focus, .Item.Read .Title a:hover, .Item.Read .Title .ItemContent:focus, .Item.Read .Title .ItemContent:hover, .CategoryName h2 a:focus, .CategoryName h2 a:hover, .CategoryName h2 .ItemContent:focus, .CategoryName h2 .ItemContent:hover, .Item .TitleWrap a:focus, .Item .TitleWrap a:hover, .Item .TitleWrap .ItemContent:focus, .Item .TitleWrap .ItemContent:hover { color: inherit; 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color: #fff; } .GlobalFooter .row + .row { margin-top: 30px; } .GlobalFooter .row.vanilla { margin-top: 16px; } .GlobalFooter .Container { padding-bottom: 80px; z-index: 1; padding-top: 20px; } @media screen and (max-width: 960px) { .GlobalFooter .Container { padding-top: 0; } } .GlobalFooter .king-logo { width: 115px; } .GlobalFooter .king-logo img { width: 100%; height: auto; } .GlobalFooter .king-rights { text-align: center; } @media screen and (max-width: 960px) { .GlobalFooter { background-color: #6B6B6B; color: #fff; } } @media screen and (max-width: 600px) { .GlobalFooter { margin-top: 35px; } .GlobalFooter .row + .row { margin-top: 0; } .GlobalFooter .row.rights.rights { order: 3; margin-top: 16px; } .GlobalFooter .king-rights { font-family: Helvetica, Arial, sans-serif; } .GlobalFooter .Container { display: flex; flex-direction: column; position: relative; } .GlobalFooter .row.links { order: 2; flex-direction: column; align-items: center; font-size: 18px; margin-top: 16px; } .GlobalFooter .footer-link { margin: 0 auto; 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