Games never loading

Jacquelineh16

Please can you sort out candy crush and candy crush soda pop I have not been able to play these games for four days now it will not open game when I press play it just shuts itself down and goes back to the app.  I am playing on an ipad

thanks

Cezdiamond

Hi there-  Thanks for posting on King Care, welcome to the community. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-)