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What is the ticket id number for

Janet_Rasor

Janet_Rasor Posts: 2 Newbie

October 2016 in Support

What is the ticket id number for ? I was sent a ticket id after filing a complaint but no explanation of what it's for

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Answers

Randle Posts: 1,977 Level 2

October 2016
Hey Janet,
I guess that´s their internal reference number which you should provide them with in case you want an update.
Think it´s normal to get a reference once you file a complaint in general.
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