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Just updated your app and now ive lost all history and current position, how do I retrieve the info?
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Hi John- Thanks for posting on King Care. I am really sorry that you have lost your progress, I can understand how frustrating this must be.
This is likely a device error, please could you try these steps:
-Delete the Facebook app and the game app on your device again
-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data
-Turn off the device and wait about 30 seconds to clear the cache
-Turn on the device again and download the game again from App Store (but not the Facebook app)
-Open Safari and log in to the correct Facebook account through the browser
-Open the game and reconnect it to Facebook
Let me know how you get on :-)
Have a sweet week!
