Why I cannot unlock to move on to the next level although tooth fairy already set the time to zero?

Jeanny_Ong

I have stuck on the same level for one week. Anyone has facing the same problem with me or anyone has any solutions to solve this problem? Please help me to unlock it so that I can move on to the next level. Thanks.

MarkHawk

Hi Jeanny,

I am sorry that you have experienced an issue with a roadblock in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care