Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Lost progress and switch account
it says I use another e-mail also. And I never had used that email for cc saga. All my boosters are over in that e-mail I never used. Have photo of that also. 
.. please help!! Answers
-
Hi Julie SM- Welcome to King Care. It appears that some players are having some problems viewing their progress. If you are playing on an iOS device, please could you try these steps?
-Delete the Facebook app and the game app on your device again
-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data
-Turn off the device and wait about 30 seconds to clear the cache
-Turn on the device again and download the game again from App Store (but not the Facebook app)
-Open Safari and log in to the correct Facebook account through the browser
-Open the game and reconnect it to Facebook
Let me know how you get on, thanks! :-)
