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Ticket I'd: 3632192 RE: [candycrushsaga-ios] 7880872415

Roberta_Barham
Roberta_Barham Posts: 2

Level 1

I've heard nothing. Is this being dealt with? I've spent a fortune over the years!

I logged into Facebook and was sent right back to the start! Don't know the level but it was 1000 & something. If you check my account the last purchase I made was to complete the level and I'd moved to the next. 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498

    Hi Roberta-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely weekend!

  • Julie_SM
    Julie_SM Posts: 10

    Level 1

    Hi Roberta-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely weekend!

    I drop from level 2053 to 2033. Have photo of it. Pleeease help me. :( it says I use another e-mail also. And I never had used that email for cc saga. All my boosters are over in that e-mail I never used. Have photo of that also. :/ .. please help!!

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