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Lost my levels and switch account/email

Julie_SMJulie_SM Posts: 10
in Support

I have a e-mail/Facebook I use to my candy crush. But apparently it switch to my another email - that I never have used to play candy crush saga with. It took all my boosters and are on level 2053 (have photo of it). But that account I always have play candy crush on don't have any boosters and are now on level 2033. HEEEEEELP ME! NEED A ANSWER. NO ONE ANSWER ME!!! 

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Answers

  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Julie,

    I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care


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