get thing out of my game

Edward_Tellefsen

for the last few weeks I keep getting am pop up about allowing the game to store on my computer I said no now it pops up after any choice and I have to keep clicking 5 or 6 times to contune the game ispend about 40 bucks a week I just spent another 10 and that damn thing has game locked up and I'm stuck and cannt use boost and will have to exit game I'm getting sick of it so either remove whatever is trying to store info and credit me back to 100 gold bars or I deleat this game and anyother king games I know youy can live without my 40-50 bucks a week but if its doing it to me its got to be to others its d1s72spon80qz24cloudfront.net already was talking to adobe who says its the game

Wunderbaum

Hi Edward!

I suggest you try the game in another browser - for instance Google Chrome or Firefox

You can also try to re-install the Adobe Flash player. You'll need to un-install it first, then reboot and you can now re-install it from here: https://get.adobe.com/flashplayer/ 

Also I suggest you try the game on King.com. I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

Once done your progress is synchronized and you should now be able to play and progress without any issues.

Cheers :-)