My Candy Crush app closes after hitting Play

sjs014

I have more than enough memory, I've cleared my cache, I have reinstalled multiple times. I have a Samsung Galaxy S3 and I have made sure that I DL'd all the software updates. How do I fix this app problem? It only happens with the Candy Crush apps...

Cezdiamond

Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your mobile device. 

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

You may find that our Android troubleshooting steps help the game to perform better on your device, you can find them here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Have a sweet weekend!