I've lost my connection to Facebook when I'm playing Candy Crush Saga on my Android cell phone.

Karen_Nelson

I've always been connected to Facebook while playing Candy Crush Saga until Aug 19th when updates were made to Candy Crush Saga.  Now it says I don't have access to the Kingdom. I tried getting help in August, but couldn't find a solution.  I'm on level 414 right now.  I miss my friends from Facebook and being able to send them extra moves unless I play on my computer.  The game is so different when playing on the computer versus on my phone and a lost less convenient too.

Cezdiamond

Hi Karen- Welcome to the King Care community. Please try our troubleshooting steps here for connectivity problems: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android 

Let me know how you get on :-) 

Cezdiamond

Hi Karen- Welcome to the King Care community. Please try our troubleshooting steps here for connectivity problems: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android 

Let me know how you get on :-)