Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Why can't I log in on my profile and my sons keeps coming up it's my facebook on my phone

Vicky_prince_
Vicky_prince_ Posts: 1

Level 1

I can't link my facebook with my account my sons keeps coming on even though it's my profile on the  app on device

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Vicky- Welcome to the King Care community. If you are playing on an iOS device, please could you try these steps?

    -Delete the Facebook app and the game app on your device again

    -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

    -Turn off the device and wait about 30 seconds to clear the cache

    -Turn on the device again and download the game again from App Store (but not the Facebook app)

    -Open Safari and log in to the correct Facebook account through the browser

    -Open the game and reconnect it to Facebook

    Let me know how you get on, thanks! :-)

    Have a sweet Sunday! 

Hey! Would you like to give us your opinion?