CCS will not load on my phone, it;s now working at all,windows phone

Chris_Proctor

it was working fine today but then it just stopped. i click the icon, nothing i go to it under settings, nothing. it won't even begin to load, i click it, the screen does it's page flip and then it flips right back. this is a Nokia windows phone (still using win 7) no contract phone.

Chris_Proctor

There is a moderator thread for this kind of issue with Android, but I guess the same rules apply for Windows phones: 

-Please check if there are any updates for your device software and for the game app: 

-Force close all apps and restart your device. 

-Make sure that you have sufficient memory space on your device to allow the app to run. 

If the game is still not loading/crashing after following these steps then as a last resort you can delete and reinstall the game. This is known to solve most issues.

Before deleting the app be warned that all progress that has not been synchronised to Facebook or Kingdom at this point will be lost. Please also note that any boosters or extra lives stored in the game may also be lost during this process.

I hope these help you  

i haven;t seen any new updated for my phone in a little while now (i get notified my email), made sure all apps where closed, now if i uninstall and reinstall, will that start me all over again or is my progress kept online and will bring me back up to my current level? and how do i sync (just being sure)

KingsPinn

There is a moderator thread for this kind of issue with Android, but I guess the same rules apply for Windows phones: 

-Please check if there are any updates for your device software and for the game app: 

-Force close all apps and restart your device. 

-Make sure that you have sufficient memory space on your device to allow the app to run. 

If the game is still not loading/crashing after following these steps then as a last resort you can delete and reinstall the game. This is known to solve most issues.

Before deleting the app be warned that all progress that has not been synchronised to Facebook or Kingdom at this point will be lost. Please also note that any boosters or extra lives stored in the game may also be lost during this process.

I hope these help you