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I play Candy Crush Saga on my Kindle Fire 8.9 and it freezes. What do I do?

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PatHartung
PatHartung Posts: 3 Newbie

In the middle of a game, the play slows down, freezes, and exits the game. Wher do I find a way to update/reset or otherwise remedy the problem?

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi PatHartung- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your Kindle. Let's try and get you back on track. 

    Here are a few steps that can improve your gaming experience

    a. Please close all apps and restart the device

    b. Please check for any updates for your device and apps in the Amazon Appstore.

    c. Clear the cache frequently using this sequence: Menu => Choose Settings => Scroll down to and tap on Clear All Cookie Data.

    Let me know how you get on :-) 

    Have a sweet Sunday! 

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